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What happens during my appointment?

You will be seen by the most appropriate clinician when you come to the service. The majority of first appointments will be with a specialist GP or consultant and follow-up appointments may be with a specialist nurse.

How long will my appointment take?

Each appointment is dependent on your needs so appointment times will vary, however, most first and follow up appointments will usually take 15 minutes and minor surgery 30 minutes. Please allow up to one hour for your appointment.

How do I cancel or change my appointment?

If you cannot make the appointment, please contact us as soon as you can. This will enable us to use the time to arrange an appointment for someone else.

If you do not attend and we do not have any contact from you within one week of the appointment then you will be discharged from the service.

Bringing someone with you

You are welcome to bring someone with you to your appointment. Sometimes our staff may also request to have someone present for an appointment. If you or the member of staff is uncomfortable with the person, we’ll reschedule to a later date when the correct person is available.